BUSINESS COMMUNICATION

Why Can’t People Hear Me?

Episode 92: You Have to Speak Up to Stand Out

Do you ever get the feeling that people are ignoring you? Does it seem like people often “talk over” you in conversations? Do you find yourself wondering if your listeners are really paying attention? They may not be ignoring you; they might not be able to hear you.

In this episode of The Communication Guys podcast, the Guys respond to a listener’s question by describing six common voice problems that can hinder your ability to connect with your world.

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How to Brief an Executive

Episode 91: Boring the Boss is a Bad Career Move

A busy executive doesn’t have the time or patience to endure reports that are vague, disorganized, or irrelevant to her needs. If you report to an executive, your job may depend on your ability to deliver the information she wants exactly the way she wants it.

Today’s Communication Guys podcast is “How to Brief an Executive,” where the Guys describe what busy executives need most and explain how to make sure your next report is exactly what the boss desires.

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How to Complain Without Whining

Episode 90: How to Make Your Point without Making a Reputation

How do you bring up a problem at work or a concern at home without sounding like you’re just complaining? And when the problem has to be brought up more than once, how can you avoid being labeled as a “whiner?”

Today’s Communication Guys podcast is “How to Complain Without Whining,” where the Guys give five practical tips for voicing those concerns in a positive and constructive way.

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How to Discover What your Customer Really Wants

Episode 89: Learning to See the Picture in the Customer’s Mind

Did you hear the story about the woman who visited a marina intending to buy a pontoon boat, but left with more than she bargained for?

Today’s Communication Guys podcast is “How to Discover What your Customer Really Wants,” where master salesman Steve Hedrick explains how to find out what your customer really desires without sounding pushy, prying, or manipulative.

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How to Apologize

Episode 88: What to Say When “I’m Sorry” Isn’t Enough

We live in a time where celebrities and public figures seem to offer public apologies on a weekly basis—and sometimes those apologies are less-than-convincing. What makes a good apology? It’s a crucial question for both businesses and relationships alike.

Today’s Communication Guys podcast is “How to Apologize,” where the Guys describe the five crucial elements of every thorough, genuine, and satisfying apology.

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