How to Complain Without Whining

Episode 90: How to Make Your Point without Making a Reputation

How do you bring up a problem at work or a concern at home without sounding like you’re just complaining? And when the problem has to be brought up more than once, how can you avoid being labeled as a “whiner?”

Today’s Communication Guys podcast is “How to Complain Without Whining,” where the Guys give five practical tips for voicing those concerns in a positive and constructive way.

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How to Discover What your Customer Really Wants

Episode 89: Learning to See the Picture in the Customer’s Mind

Did you hear the story about the woman who visited a marina intending to buy a pontoon boat, but left with more than she bargained for?

Today’s Communication Guys podcast is “How to Discover What your Customer Really Wants,” where master salesman Steve Hedrick explains how to find out what your customer really desires without sounding pushy, prying, or manipulative.

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