Removing Toxic Waste from Your Communication

Episode 45: 5 Pitfalls to Avoid when Using Humor

Do your conversations at work or at home often erupt in anger or accusation? You might be attempting to connect in a toxic environment that you created without knowing it.

In this episode the Guys conduct a toxic waste clean-up campaign by identifying 6 common conversational habits that can create an environment of confusion, coldness, and complaint.

The Communication Guys: Saving the planet one connection at a time.

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  • John Parrish

    Hi Guys,

    Thank you so much for this episode. It has opened my eyes and put some terms to some of my communication hurdles. I have a lot of cleaning up to do, but the biggest is
    Indirection. I never heard of this term but your explanation
    describes a lot of my communications and explains the source of many
    disappointments. Can you share some reference material on how to
    overcome this toxic pattern?

    • Hi John,

      Glad you enjoyed our episode on “Removing Toxic Waste from Your Communication.” The concept of “indirection” is an eye-opener for a lot of people, because we do it without realizing it. A hint or suggestion feels less confrontational than a direct statement or request, but that approach leads to a lot of confusion and frustration. If you want to read more, do an online search for the “Four Styles of Communication” (sometimes listed as five) and compare the Passive style with the Assertive style–you’ll learn a lot about the problem of indirection. Here’s a source from the University of Kentucky:

      Thanks for listening, John.