Episode 76: What to Say When Emotions Take Over

Have you ever had a discussion where the stakes were high, opinions varied, and emotions were running strong?

In today’s Communication Guys podcast the Guys interview master trainer Justin Hale from VitalSmarts, the organization responsible for the best-selling book, “Crucial Conversations.” In this two-part interview, Justin explains how you can have a productive discussion even when passions are high.

For information on the courses and training available from VitalSmarts, please visit their website at

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